Privacy Policy

Effective Date:

May 11, 2025

At Sew Right Machine Service, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, whether in person, by phone, or through our website.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

Name, phone number, and email addressDetails about your sewing machine (brand, model, issue)Appointment and service historyCommunication preferences

We may also collect limited technical data if you use our website, including IP address and browser type.

2. How We Use Your Information

We use your information to:

Provide and manage repair and maintenance servicesConfirm or reschedule service appointmentsSend service updates or important notifications via SMS or emailMaintain accurate service recordsComply with applicable laws and business regulations

3. Sharing Your Information

We do not sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers solely to support our operations, such as scheduling or communication platforms.
All categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Mobile Information

We use SMS messaging to communicate important service-related updates.

You may opt out at any time by replying "STOP" to our messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We take appropriate steps to protect your information from unauthorized access, misuse, or disclosure. Our systems follow industry standards for security and data handling.

6. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children.

7. Changes to This Policy

This Privacy Policy may be updated from time to time. Updates will be posted to this page with a revised effective date.

8. Contact Us

For questions or concerns about this policy, please contact:
Sew Right Machine Service
128 Chemawa Rd N, Keizer OR 97303
[email protected]
(971) 626-4004